[SSD How-To] My computer doesn't recognize the new SSD. What should I do?

This is a common issue. Here's a troubleshooting checklist:

1. Check Physical Connections:
   • 2.5-inch SATA: Ensure both the SATA data cable and SATA power cable are securely plugged into both the SSD and the motherboard/PSU. Try different cables or ports.
   • M.2: Ensure the M.2 SSD is fully seated in the slot and the retaining screw/latch is securing it firmly.
   • AIC: Ensure the card is fully seated in the PCIe slot and secured with the bracket screw.
2. Check BIOS/UEFI Settings:
   • Enter BIOS/UEFI.
   • Storage Configuration: Look for settings related to SATA ports or M.2 slots.
   • SATA Mode: Ensure your SATA controller is set to AHCI mode, not IDE mode (unless it's a very old system).
   • M.2/NVMe Settings: Some motherboards have options to switch M.2 slots between SATA and PCIe/NVMe mode. Make sure it's set to the correct mode for your SSD. Also, some M.2 slots might share PCIe lanes with other components (like specific SATA ports or PCIe slots), disabling them when the M.2 slot is in use. Check your motherboard manual for these details.
   • Enable Ports: Ensure the SATA port or M.2 slot you're using is enabled in the BIOS/UEFI.
3. Try a Different Port/Slot: If you have multiple SATA ports or M.2 slots, try connecting the SSD to a different one.
4. Clear CMOS: Resetting your BIOS settings to default can sometimes resolve detection issues. Refer to your motherboard manual for how to clear CMOS (usually by removing a battery or using a jumper/button).
5. Test the SSD on Another Computer (if possible): If you have access to another compatible computer, try installing the SSD there to determine if the drive itself is faulty.
6. Check for Firmware/Driver Updates: While unlikely to prevent initial detection, ensuring your motherboard's BIOS/UEFI firmware is up-to-date can sometimes improve compatibility with newer drives.
7. Consult Manufacturer Support: If all else fails, contact your SSD's manufacturer support or your motherboard's manufacturer support for further assistance.