[General FAQ] Patriot Memory Warranty and Returns Policy for Amazon or E-Tailer's Purchased

If you purchased your Patriot Memory product through Amazon or other e-commerce platforms, your initial return and refund options are governed by the respective platform's policies. These typically range from 7 to 30 days of free returns. For specific details regarding the free return period and process, please consult the service content of the platform where you made your purchase.

Once the platform's free return period has elapsed, Patriot Memory will provide direct manufacturer warranty services for your product.

Initiating a Warranty Claim (RMA)

If your product is within its warranty coverage and period, please submit a request through our online platform: https://support.patriotmemory.com/hc/en-us/requests/new

Shipping Costs

For products sent to Patriot Memory under a warranty claim:

• You (the user) will be responsible for the cost of shipping the product back to Patriot Memory.
• Patriot Memory will cover the shipping cost for returning the repaired or replacement product to you.

Thank you

Patriot Support